Troubleshooting
Solutions to some common problems.
Send
to iPod isn't working!
You must have a 2nd generation
or newer iPod. To use this functionality, your iPod must have "Firewire
disk mode" enabled.
To do this, connect your iPod to your Mac, then open iTunes. Click on
the iPod Options icon on the bottom of the iTunes window:

Then
check "Enable Firewire disk use."
From
this point on, xPad will automatically discover your iPod when it's attached
to your Mac and you'll be able to send documents to it.
My
license code isn't working!
Be sure to enter your name, email
address and license code exactly as they appear in the email you received.
If you're still having trouble getting your code to work, please
email support@getxpad.com
I
lost my license code, what do I do?
Open xPad's
Preferences ( ,) and click
the "Registration" icon in the toolbar.
Then click the Lost Code button and follow the instructions on the email
message that opens.
I
have a question that isn't answered here!
Send an email to support@getxpad.com
with your quesion.
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